Connecting the Global Insurance Ecosystem

Our ecosystem brings together insurers, claims adjusters, repair networks, and service providers on a single intelligent platform. Powered by advanced AI and decades of real-world claims data.

About Us

Building A Smarter Insurance Ecosystem

A simple, structured approach to driven employee engagement – delivering measurable impact at every step

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AI-Powered End-to-End Digital
Claims Management

>Best-in-class claims management platform that digitizes and streamlines end-to-end claims process across the insurer and its ecosystem partners – repairers, adjusters,
law firms and more.

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Complete Policy Management
on a Single Platform

Sales and distribution platform with powerful underwriting capabilities to deliver real-time policy quotes and issuance for both online and offline distribution channels across all Property & Casualty lines.

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Transform Claims Process
with AI and Deep Industry Data

Built on 20 years of historical claims intelligence, our suite of TrueSight offerings delivers real-time insights that help insurers assess damage, validate claims, and detect irregularities faster.

US$0+ Billion

Per Annum in Premiums & Claims Processed

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Claims Processed Monthly

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Ecosystem Partners

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Insurance & Takaful Operators

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Markets in Asia, MENA, Europe and USA

Resources

Fermion Merimen brings a wealth of resources to its relationships with clients, partners, investors and employees, drawn from the track record of Silverlake, its partnership with associate Ancileo, as well as the extensive experience of business unit Merimen.

What People
Say About Us

…Since using (TrueSight) Video Chat, our travel time for inspection and the waiting time of the client were eliminated. Photos taken were automatically uploaded in the system. In case the assigned evaluator is on urgent leave, we can easily transfer the assignment to another evaluator…

BPI MS Authorized Representative
BPI MS Insurance Corporation

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Using (Fermion) Merimen ePolicy Marine, the process ownership can be shared with our business partners. This brings mutual benefits to MAGI and to our partners, whereby our business partners can have real time visibility of their transaction, while for us it brings process simplification to prior resource-heavy and prone to error exercise.

Edwin Sugianto
Chief Operating Officer | PT Mandiri AXA General Insurance

(Fermion) Merimen supported us in the transition from a paper / e-mail-driven process to the digital one, and is now a fundamental component of the underwriting journey. The tool strongly supports our portfolio management function and rate delivery.

Gytis Prevelis
Head of Underwriting & Operations (Automotive) | Allianz Global Corporate & Specialty SE Hong Kong Branch

The debut of (Fermion) Merimen allows AIG Thailand to enhance services and management for the entire motor claim value chain, streamline the process of claim notification, and offer better customer experience than ever.

Khun Isorasak Thesratanavong
CEO and President | AIG Thailand Group

Using (Fermion) Merimen eClaims, our customers can now easily follow up their claims status and the processing time left. This gives customers greater confidence and peace of mind when using MIC services.

Mr. Phong Nguyen Huu
Claims Head | MIC Vietnam

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Working with Fermion has provided us with the expertise to implement technology solutions to enable our business success. By shifting our claims operations to a digital-first approach, we are able to put our data to work and expand our competitive edge while delivering long-term value with the integration of environmentally sustainable practices.

Sam Tan
Senior Vice President, Claims Services | MSIG Singapore

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At NTUC Income, we pride ourselves in innovation and operational excellence, so that we can deliver excellent service to our customers. We’re proud to partner (Fermion) Merimen to help us achieve our digital vision.

Lily Lim
Deputy Vice President (ACII) | NTUC Income Insurance Co-Operative Limited

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We started this project with a clear goal to achieve quality repairs for customers at a fair price. We are proud to partner (Fermion) Merimen to fulfil the process digitally, and realise our vision.

Sutjianta
Director | PT Asuransi Harta Aman Pratama

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Trusted by
Leading Brands

Trusted by
Leading Brands

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(formerly known as Merimen Online eClaims)