Asia’s #1 Insurance and Takaful Software-as-a-Service Provider

With over 60 years of combined experience, we provide collaborative, information-exchange platforms for the insurance industry. Our mission is to build connected and efficient ecosystems that enable insurers, Takaful operators and partners to operate with greater speed, clarity and customer focus.

We pioneered the use of Software as a Service (SaaS) in the motor insurance sector, helping organisations scale efficiently without disproportionate overheads. Built on an open, modular architecture, our platforms are flexible, secure and configurable to support diverse business needs, with access anytime and anywhere.

Today we work with over 160 insurers and Takaful operator across Asia and MENA, supporting the full insurance value chain – from omni-channel sales and distribution to AI-enabled damage assessment and end-to-end claims management. Through rapid implementation, predictable cost structure and scalable technology, we help our clients innovate and transform with confidence.

A part of Silverlake

Fermion is a member of the Silverlake family, a leading player in financial services technology with more than 370 customers in 80 countries, with recent innovations including a cloud native, fully digital, unified, open platform for banking.

Our Journey

2023 2022 2021 2020 2019 2018 2017 2016 2015 2013

2023

  1. Partnership with One of Top 5 General Insurers in Singapore to Launch AI-driven Fraud Intelligence Tool
  2. Introduced AI into Claims Processing with Largest Insurer in Vietnam

2022

  1. Fermion Expands into Travel Ecosystem via Stake in Insurtech Ancileo
  2. Launch Fermion Brand

2021

  1. Consolidation of Silverlake Axis Group’s Insurtech Assets under Fermion Insurtech Group
  2. TrueSight AI Platform Signs 50 corporates in One Year
  3. Launch Employee Wellness and Benefits SaaS Platform

2020

  1. Successful Rollout of SaaS Claims Platform for Largest Insurer in Vietnam
  2. Develop Digital Marine e-Cargo Policy Platform for Largest Insurer in Vietnam
  3. Launch 1st Peer-to-Peer Takaful Platform in ASEAN
  4. Launch Digital Financial Ecosystem Platform for Hajj Community
  5. Establish UAE office and sign with local insurer to spearhead expansion to cover MENA region

2019

  1. Awarded Service Provider of the Year at the Asia Insurance Review Industry Awards
  2. Successful Rollout of SaaS Sales Platform to Majority of Car Dealerships in Hong Kong
  3. Sign One of the Largest Foreign Insurers in Japan for Comprehensive Property Insurance

2018

  1. Awarded IBM Asia Pacific Excellence Award in the New Age Partner
  2. Launch TrueSight Interactive Video for Instant Remote Claims Surveying

2017

  1. Launch Healthcare Ecosystem Platform for Health Insurance Digital Claims
  2. Launch TrueSight Analytics on SaaS Platform

2016

  1. Establish local offices in Philippines, Vietnam & Hong Kong and sign with:
    – Top 2 Largest Insurers in the Philippines
    – One of the Top 5 Non-Life Insurers in Vietnam with Captive Market
    – One of the Leading Local Insurers in Hong Kong
  2. Awarded Top 20 Most Promising SaaS Solutions Provider by APAC CIO Outlook

2015

  1. Establish Thailand office and sign with a Leading Global Insurer Digitizing Motor Claims Ecosystem in Thailand

2013

  1. Silverlake Axis acquires Merimen